Crystal recently sent a letter to all of our past and present patients reflecting on our 20 year Anniversary. We wanted to share it with our future patients too!
“When reflecting on what I wanted to say in this email, I started back to 10 years ago when Susan hired me to begin at Rehab Dynamics. I had been a travelling therapist for a year and was ready to move back home. It was the perfect opportunity, as I always had dreamed of owning my own business; a business in the community I had grown up in, that has given me so much.
After a couple of years, Susan and I became business partners and then about 4 years ago, she sold me the business she successfully built from the ground up. She taught me lots about business, relationships, and passion for our profession. We shared many values, but the one value that is in my mind with each and every business decision I make, is that it’s all about our patients.
Insurance coverage, economy, reimbursements, referral sources, and much more have changed over the years, but no matter what, I want to go to bed at night knowing that we provided the best care possible. What does that mean to me….I want the most skilled and knowledgeable therapists to get the best outcomes for you, the most up to date modalities to help decrease your pain, the latest technology to get you to back to the activity of your choice, and of course, the best support team around! I can say that we have that and I’m so proud of what Rehab Dynamics has become and the ways that we are influencing the community!
I can’t wait for you to see our state of the art building that will be finished by the end of the year (our lease is up on our Covington office, so I’m building a stand-alone building right down the street behind Lowe’s rather than Home Depot where we currently are) and the new technology that I have coming in the next couple of months!
That being said, thank you to all of you who have supported Rehab Dynamics! I know many of you have been with Susan since the beginning. Thank you for giving me the opportunity to live my dream, for trusting our team with your health, for giving us a reason to love what we do, for inspiring us to do better, and for becoming part of our extended family!
We all look forward to the next 20 years! As always, please feel free to stop in and say hi. Don’t forget, if you are in pain, don’t wait for it to fix itself! We are here to help you, your family, your friends, your co-workers, etc in regards to pain (back, neck, shoulder, foot, tmj, etc. You name it, we can fix it!) as well as designing a wellness program while taking into consideration any health concerns you may have!”